Refund Policy

Last Updated: July, 2026

Lenore Abare, LLC
Website: LenoreAbare.com
Effective Date: July 1, 2026
Contact: Lenore@LenoreAbare.com

Introduction

This Refund Policy explains how refunds, cancellations, missed sessions, and payment issues are handled for purchases from Lenore Abare, LLC.

Our work includes coaching, strategic support, facilitation, private sessions, sprints, workshops, events, programs, cohort experiences, and digital resources.

We aim to be clear and fair while also protecting the time, preparation, materials, and reserved capacity involved in delivering our work.

By purchasing a session, sprint, program, event, workshop, or digital resource, you agree to this Refund Policy, unless a separate written agreement or offer page states different terms.

General Refund Policy

Payments are generally non-refundable once work has begun, access has been granted, or your spot has been reserved, unless otherwise stated in writing.

Because many of our offers involve limited availability, preparation time, reserved calendar space, customized support, or immediate access to materials, refunds are not guaranteed.

Exceptions may be considered at the sole discretion of Lenore Abare, LLC.

Private Sessions and One-Off Strategy Sessions

For one-off paid sessions, payment reserves your time on the calendar.

If you need to reschedule, please provide at least 24 hours notice.

Missed sessions, late cancellations, or no-shows may be non-refundable and may not be rescheduled, unless otherwise agreed in writing.

If we need to reschedule due to illness, emergency, or unavoidable conflict, we will offer a reasonable alternative time.

Private Sprints and Coaching Packages

Private sprints and coaching packages may include 6-week sprints, 12-week sprints, or other structured support.

Deposits, first payments, or payments used to reserve your spot may be non-refundable, unless otherwise stated in writing.

Once the sprint or package has begun, payments are generally non-refundable. If you are on a payment plan, you remain responsible for completing all agreed payments unless Lenore Abare, LLC agrees otherwise in writing.

Unused sessions may not be refunded, transferred, or extended beyond the program period unless otherwise agreed in writing.

Workshops, Events, and Paid Trainings

Tickets or registrations for paid workshops, events, trainings, or virtual experiences are generally non-refundable.

If you cannot attend live, we may, where available, provide a replay, materials, or transfer option. Replays or materials are not guaranteed unless specifically included in the offer description.

If Lenore Abare, LLC cancels an event and does not provide a rescheduled date, replay, or reasonable alternative, you may be eligible for a refund.

Group Programs or Cohort Experiences

For group programs or cohort experiences, your payment reserves a seat that may not be available to someone else.

Deposits, first payments, and payments made to reserve your spot are generally non-refundable.

Once the program begins, payments are generally non-refundable, including if you stop attending, miss sessions, fall behind, or choose not to participate.

If a payment plan is offered, you are responsible for completing all payments unless otherwise agreed in writing.

Digital Products, Downloads, and Resources

Digital products, downloads, templates, workbooks, guides, recordings, or other digital resources are generally non-refundable because access is provided immediately or shortly after purchase.

Please review the product description carefully before purchasing.

If you experience a technical issue accessing a digital product, contact us at Lenore@LenoreAbare.com, and we will make reasonable efforts to help.

Payment Plans

Payment plans are a convenience, not a subscription that can be canceled at any time unless specifically stated in writing.

By choosing a payment plan, you agree to pay the full purchase price according to the payment schedule.

Failed, declined, disputed, or reversed payments may result in paused access to sessions, materials, programs, events, or resources until the issue is resolved.

Chargebacks and Payment Disputes

If you have a concern about a purchase, please contact us first at Lenore@LenoreAbare.com so we can try to resolve it directly.

Initiating a chargeback or payment dispute without contacting us may result in suspension of access to services, materials, or programs while the issue is reviewed.

We reserve the right to provide relevant documentation to the payment processor, including proof of purchase, access, attendance, communications, agreements, or delivery.

Transfers, Credits, and Exceptions

At our discretion, we may offer a transfer, credit, reschedule, extension, partial credit, or other accommodation. Any exception must be confirmed in writing.

Offering an exception in one situation does not require us to offer the same exception in the future.

If We Cancel or Reschedule

If we cancel a session, workshop, event, or program, we will make reasonable efforts to provide a rescheduled date, substitute session, replay, credit, or other appropriate alternative.

If no reasonable alternative is provided, a refund may be offered at our discretion or as required by law.

Contact Us

For refund, cancellation, or payment questions, contact:

Lenore Abare, LLC
Email: Lenore@LenoreAbare.com
Mailing Address: 473 Warnertown Road, West Suffield, CT 06093